Residential Services
Monitoring Central Station
Our Monitoring Central Station is UL listed.
The Monitoring Central Station is available 24/7/365. We are never off the clock, and always ready handle your alarm quickly, and professionally.
Always talk to a live person. Smith Security has always been a company that prides ourselves on providing a personal and unique experience.
That means, unlike large corporations that outsource their monitoring, you will never receive an automated recording or voicemail from our Central Station.
Our verification process helps prevent false alarms, while dispatching the authorities in a timely manner. If you are home or out of town, our operators will keep you and the authorities advised of any emergencies.
Service
Our technicians are FASA/BASA certified and factory train. That means they are knowledgeable and experienced able to handle all of your installation and service needs.
Our technicians are curteous, respect your home, and clean up their mess before they leave. They will arrive in a vehicle with our logo on it.
Our monitored customers have 24-hour emergency service available to them, should they need us. By being one of our subscribers, if you need our experienced technicians at 2 am, they will be on the way.
Fire Protection
In the event of a fire, smoke and heat detectors provide an early warning alarm, ensuring your home and family are safe, day or night. Fire is one of the single greatest threats to your family and home, with the potential to destroy everything in its path in minutes.
Our monitoring center is staffed by trained professionals who use state-of-the-art technology to deliver a fast response time, contacting emergency personnel when seconds count.
SMOKE & HEAT DETECTORS are always on, and activated, even if the security system is not armed. This provides you and your family with continuous protection.
CO DETECTORS – Carbon monoxide, known as the silent killer, is an odorless and colorless gas produced by stoves, burning charcoal and wood, as well as gas ranges and heating systems. Without a Carbon Monoxide monitor, there’s no way to protect your family from this deadly, odorless gas. Sensors alert our Central Station when unsafe CO levels are detected.
Security/Burglar Protection
Our systems are tailored to your needs. No more, No less. Instead of offering a “cookie cutter package” that may or may not fit your house. Our sales representive will come out for a free estimate. That way all doors, windows, and areas are covered, based on what kind of protection you need.
We monitor, service and install all types of security systems. From more traditional burglar alarm systems to newer systems that can be activated from a smart phone app.
Have a security system now and want to upgrade?
We have everything from touch screen keypads, handheld panic buttons, flood detectors to anything you might possibly need to protect your home.
No need to worry about cut or downed phonelines.
We have radio and cellular communicators that bypasses the need for a phoneline. Traditional phonelines are quickly becoming a thing of the past. Our AES IntelliNet radio network communitcates with our Monitoring Central Station within seconds of an alarm activation, instead of minutes on a phoneline.
Where our radio network cannot reach, we offer cellular communicators that use local cellular towers.
Cellphone Application
- Security system
- Lighting
- Thermostats
Along with accessing your camera system.
All from your smart phone.
There are monthly fees with each app.
Video Surveillance
Our surveillance systems are tailored to the customer’s needs just like our security systems.
Indoor and outdoor cameras are available, with digital video records.
The cameras systems are accessible from remote devices with internet access.
The DVR can allow you to record and play back footage.
While CCTV allows you to view, but not record the information.
Flood Detection
Special water sensors are placed in areas that are prone to water flooding.
When water reaches the sensor our Central Station will notify you that there is a possible water leak.